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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Hatim Fairaq

June 21, 2024

5  out of  5 rating by Hatim Fairaq
"Great service and good rates! Very happy with my coverage!"
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Elliot Wiegerling

June 5, 2024

5  out of  5 rating by Elliot Wiegerling
"Just became a new customer and never had a better experience obtaining a new insurance policy. Steve was very kind, patient, and very knowledgeable. Highly recommend"
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Laura Saemann

February 2, 2024

5  out of  5 rating by Laura Saemann
"Very helpful and friendly"
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Lee Sherman

January 10, 2024

1  out of  5 rating by Lee Sherman
"Requested a quote for auto/home ins as military veteran...from a military website. Returned a call to ask questions and air some frustrations. Unfortunately, a very short conversation because Tim hung up on me. Apparently it is all about sales & $. My clean driving record means nothing!"
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Abby Ford

January 17, 2023

5  out of  5 rating by Abby Ford
"Great customer service! I’m new to the insurance world, so my agent is always willing to take the time to educate me about my options and find ways that I can save, such as with the Drive Safe and Save and Steer Clear programs. Highly recommend!"
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Ben Mccardell

September 15, 2022

5  out of  5 rating by Ben Mccardell
"I was able to get a meeting quickly, and after maybe 20 minutes together I was all set up for my car and bike. It was straight forward, no pressure, and im paying less now. Gotta recommend!"
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Chrissy Conwell

September 15, 2022

5  out of  5 rating by Chrissy Conwell
"Life long State Farm customers… have added the third generation to the SF family! Always there to help us instantly!!"
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Katrina Sanders

July 5, 2022

5  out of  5 rating by Katrina Sanders
"Became a policy holder with State Farm a little over a year ago and have always had a pleasant experience when dealing with my insurance. Prices are fantastic. Everything is explained so well and it’s all done in a timely manner. Tim is fantastic to work with! Highly recommend!"
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Austin Martinez

May 9, 2022

5  out of  5 rating by Austin Martinez
"Insurance feels like a game but not with Steve. Setting up coverage was easy and I believe that I was given the best policy for me. Steve is easy to talk to and always gives intelligent, timely responses whenever I have question. Steve’s sense of humor is very refreshing compared to most insurance conversations that are serious and stressful. I’ve been rear ended and had my car stolen and on both occasions State Farm was the least of my burden. I can’t imagine a much better, painless experience with an insurance company."
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Lisa Bruesch

April 19, 2022

5  out of  5 rating by Lisa Bruesch
"Steve and Tim have been very helpful and acomodating finding the right coverage for me and my family. We have multiple insurance plans and love how simple and easy it is to make any necessary changes and follow up on the coverage plans. Thanks for all you're doing to make this a painless task."
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Scott Weinandt

January 31, 2022

5  out of  5 rating by Scott Weinandt
"Great, professional customer service and complete insurance coverage at a competitive rate."
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January 7, 2022

5  out of  5 rating by SnowyWolf5645
"I started using Statefarm in I believe 2020, for a year I didn't realize I was being overcharged for what vehicle I had to insure, but ended up getting it fixed right away and Tim was very understanding. We bundled two vehicles at this time and unfortunately later on in 2021 I had broken up with the person I bundled cars with. So I was stuck paying for their insurance. I called right away to cancel the insurance, and it seems that Statefarm had been very busy and my request was still pending even after calling several times. Called today and found out I don't have to pay my bill at all this month due to having the discount leftover. This definitely brought my mood up."
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Nick Damp

December 10, 2021

5  out of  5 rating by Nick Damp
"Steve is great! Very informative and professional!"
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Rixk Krieser

December 8, 2021

5  out of  5 rating by Rixk Krieser
"My wife and I have been State Farm customers for over 20 years but have changed to Steve’s office with in the 2021 year. Steve and Tim are very low key individuals , very good at answering questions going over the various products they sell in detail until you know the product you are buying in side and out . They make you laugh and treat you as if you were family . Changing my agent to Steve was the best decision I made ."
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Mercedes Loomans

December 3, 2021

5  out of  5 rating by Mercedes Loomans
"With three teenage drivers in the house Steve was quick to provide us with helpful savings tips and products to keep our costs down. We would highly recommend Steve because of his attention to details and prompt service."
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Mattie Christianson

September 29, 2021

5  out of  5 rating by Mattie Christianson
"I have been insured through Steve for car and home owners for many years and have always had outstanding service. They respond very quickly to any request and really take the time to understand exactly what you need to have the best coverage. 10/10!"
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James Comeau

July 1, 2021

1  out of  5 rating by James Comeau
"Like a good neighbor ? More like a bad neighbor. I had a policy with them for years. I got kicked off of my policy. Why because i was a victim of a crime and how dare i try to regain my assets by using the insurance coverage i pay for. So now i realize how much of a ''good neighbor'' they are. Not happy now i feel victimized and now punished for being a victim . Added: I was a customer for 7+ yrs."
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Hel Lein

June 25, 2021

5  out of  5 rating by Hel Lein
"I have never had insurance presented to me in an easier, faster, or more accessible way than I did today with Steve Paykel. I was able to sign up for car insurance while at a dealer ship in 15-20 minutes Steve was so kind and absolutely amazing at making me feel comfortable, and getting the coverage that I needed to drive out of the lot. I wouldn't want anyone else to insure me. Thank you again Steve!"
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Jack Smith

May 12, 2021

5  out of  5 rating by Jack Smith
"I have had my auto insurance and home insurance through Steve Paykel for the past 5 years and could not be more satisfied with the coverage and customer service I have received. I highly recommend Steve to anyone!"
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Matthew RN

February 16, 2021

5  out of  5 rating by Matthew RN
"Steve is dedicated to my success both in my retirement accounts as well as in my insurance needs. He is professional, knowledgeable and always a phone call away if I have a need or question. He staff is always on top of things and treat my needs and questions as if they were caring for their own family. If you have insurance or retirement needs I highly recommend Steve Paykel."
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February 15, 2021

5  out of  5 rating by Lisa
"Steve Paykel provides great service, is quick to respond, listens to my needs or questions and is attentive to detail."
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Christine Millen

February 13, 2021

5  out of  5 rating by Christine Millen
"I love the insurance I have with these people every time I have a question they are right there to answer it"
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Heather Hammack

October 2, 2020

5  out of  5 rating by Heather Hammack
"Very personable and quick to respond to any issues we've ever had - highly recommend Steve and Kathy!"
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Madison Paykel

July 14, 2020

5  out of  5 rating by Madison Paykel
"Working with Steve & his team is beyond amazing! Hopefully we continue to save money on our vehicle and home insurance along the way. :) The personal connection is like no other with plenty of open communication."
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Nancy Deffenbaugh

July 13, 2020

5  out of  5 rating by Nancy Deffenbaugh
"We have at least 6 policies with Steve and Kathy. They have been great helping us manage all of them. I would highly recommend Steve Paykel for your insurance needs!!"