State Farm® Insurance Agent Steve Paykel
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Right Choice Music
November 26, 2025
"I had a very negative experience with this agency. I felt Tim Cullen’s communication around my billing and discounts was unsupported when issues came up. I spent a large part of my day trying to resolve this, and it became a major headache. I’m sharing my personal experience so others can make an informed decision."
"Thank you for your feedback. This is not the experience we want State Farm customers to have. We would like to learn more about what happened and how we can improve. Please get in touch with us so we can make it right."
Jerilyn Kind
October 30, 2025
"It was so easy to switch to State Farm. Tim & Steve are your friendly neighborhood State Farm agents~!"
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Tally Man
October 8, 2025
"Saved me money on my car insurance lbvs"
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Hatim Fairaq
June 21, 2024
"Great service and good rates! Very happy with my coverage!"
Elliot Wiegerling
June 5, 2024
"Just became a new customer and never had a better experience obtaining a new insurance policy. Steve was very kind, patient, and very knowledgeable. Highly recommend"
"Elliot, thanks for trusting us for your auto insurance needs, we look forward to our West Bend State Farm Insurance office helping you for many years to come!"
Laura Saemann
February 2, 2024
"Very helpful and friendly"
" Thank you for your kind review, Laura! The Steve Paykel State Farm is always happy to help good neighbors like you with their insurance needs. Let us know if we can help with anything further! "
Lee Sherman
January 10, 2024
"Requested a quote for auto/home ins as military veteran...from a military website. Returned a call to ask questions and air some frustrations. Unfortunately, a very short conversation because Tim hung up on me. Apparently it is all about sales & $. My clean driving record means nothing!"
"Lee, you and I had an in-depth conversation regarding your situation that caused your previous cancellation, after that conversation you indicated that you did want us to follow up on the quote as it was saving you money from what you are currently paying with another carrier, that is exactly what was offered, I am sorry that the multiple accidents in a very short time by a driver in your household caused the prior cancellation, but all drivers records are considered when making these decisions. Feel free to give me a call directly if we can help you further."
Abby Ford
January 17, 2023
"Great customer service! I’m new to the insurance world, so my agent is always willing to take the time to educate me about my options and find ways that I can save, such as with the Drive Safe and Save and Steer Clear programs. Highly recommend!"
"Abby, thank you for the review! My West Bend team and I love educating our customers on coverage options and utilization strategies like our Drive Safe and Save, Steer Clear programs that are clearly designed to help save on premiums. I look forward to working with you for many years to come."
Ben Mccardell
September 15, 2022
"I was able to get a meeting quickly, and after maybe 20 minutes together I was all set up for my car and bike. It was straight forward, no pressure, and im paying less now. Gotta recommend!"
"Ben, thanks for choosing us for your car and motorcycle insurance and thank you for the review, it’s great working with customers like you here in our West Bend office!"
Chrissy Conwell
September 15, 2022
"Life long State Farm customers… have added the third generation to the SF family! Always there to help us instantly!!"
"Thanks Chrissy, like a good neighbor, it's like we are right next door, I appreciate you and your family choosing us at our West Bend office!"
Katrina Sanders
July 5, 2022
"Became a policy holder with State Farm a little over a year ago and have always had a pleasant experience when dealing with my insurance. Prices are fantastic. Everything is explained so well and it’s all done in a timely manner. Tim is fantastic to work with! Highly recommend!"
"Katrina, thank you so much for the review and feed back, our prices on our auto policies are great as is the service you receive from our office in West Bend. We look forward to serving you for many years to come!"
Austin Martinez
May 9, 2022
"Insurance feels like a game but not with Steve. Setting up coverage was easy and I believe that I was given the best policy for me. Steve is easy to talk to and always gives intelligent, timely responses whenever I have question. Steve’s sense of humor is very refreshing compared to most insurance conversations that are serious and stressful. I’ve been rear ended and had my car stolen and on both occasions State Farm was the least of my burden. I can’t imagine a much better, painless experience with an insurance company."
"Austin it has been a blast working with you on your Auto insurance at our office here in West Bend. We do try our best to make insurance easy to understand and navigate...with a little humor to lighten the sometimes stressful situations like accidents and having your auto stolen right in front of your eyes. Thank you for the great review!"
Lisa Bruesch
April 19, 2022
"Steve and Tim have been very helpful and acomodating finding the right coverage for me and my family. We have multiple insurance plans and love how simple and easy it is to make any necessary changes and follow up on the coverage plans. Thanks for all you're doing to make this a painless task."
"Lisa, thank you for the great review. We love working with small business owners like you that appreciate good service in West Bend. Helping you with all your insurance needs is our great pleasure!"
Scott Weinandt
January 31, 2022
"Great, professional customer service and complete insurance coverage at a competitive rate."
"Scott, thank you for the the review, we strive to provide outstanding customer service at our West Bend office!"